Terms and Conditions
These terms govern your use of this website and any preliminary enquiry you make through it. OD Accountants is a chartered management accounting firm registered in England and Wales. Any actual professional services — bookkeeping, tax, payroll, management reporting, or any other engagement — are governed by a separate Engagement Letter agreed with you at onboarding, not by these website terms.
What this document covers
OD Accountants Ltd (company number 04902704), trading as OD Accountants, operates this website at odaccountants.co.uk. These terms apply to everyone who visits or uses the website — whether you are a prospective client making an enquiry, an existing client checking a point of reference, or anyone else browsing our content. They cover acceptable use, intellectual property, professional obligations, liability, and how to contact us with any concerns. They do not constitute an accounting engagement or create a professional services relationship. That relationship, if it begins, is governed by an Engagement Letter signed by both parties at the start of an engagement.
How we work with clients
When you formally engage OD Accountants for any professional service — including bookkeeping, payroll, statutory accounts, management reporting, corporate or personal tax, or any other service listed on this website — we will issue you with an Engagement Letter before work begins. That Engagement Letter sets out the specific scope of the work, the fees, payment terms, responsibilities on both sides, and the conditions under which either party can end the engagement. It is the document that governs our professional services relationship. If anything in these website terms conflicts with a signed Engagement Letter, the Engagement Letter takes precedence.
Using this website
These rules apply whenever you access or use odaccountants.co.uk, regardless of how you reach it.
Permitted use
You may use this website for personal or business research — to read about our services, review our team's background, make an enquiry, or book a discovery call. You may not copy, scrape, or commercially reproduce the content, or attempt to reverse-engineer any part of the website's technology or structure.
User conduct
You must not use this website for any fraudulent, unlawful, or harmful purpose. Do not attempt to disrupt the site's operation, submit false information through our forms, impersonate another person or organisation, or use the website in any way that could expose OD Accountants or other users to legal or reputational harm.
Enquiry and form integrity
When you submit a contact form, free-quote request, or book a discovery call through this website, please provide accurate and honest information. We rely on the details you give us to respond appropriately. Submitting false or misleading information through any website form is a breach of these terms.
Reliance on content
Content on this website is general guidance only. It is not a substitute for specific professional advice tailored to your circumstances. Do not rely on website content alone for accounting, tax, or financial decisions. If you need specific advice, please contact us to discuss an engagement.
Intellectual property
The content on this website — including text, graphics, photographs, logos, page layouts, and the OD Accountants name and wordmark — is owned by OD Accountants Ltd or licensed to it by third parties. You are welcome to read, link to, and share content from this website for personal or non-commercial business purposes, provided you credit OD Accountants as the source. You may not reproduce, republish, adapt, or otherwise use our content for commercial purposes without our prior written permission. The OD Accountants name, logo, and associated marks may not be used by any third party without our express written consent.
Our professional obligations
Accountancy is a regulated profession in the UK. OD Accountants operates within a framework of professional, ethical, and legal obligations that take precedence over any commercial arrangement — including these terms and any Engagement Letter.
Anti-money laundering checks
OD Accountants is subject to the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Before we can act for a new client, we are legally required to verify your identity and, where relevant, the identity of beneficial owners and others connected to your business. This includes requesting proof of identity and proof of address, and in certain circumstances undertaking enhanced due diligence. We may be unable to begin or continue an engagement if we cannot complete these checks to the standard required by law.
Record retention
Under the Money Laundering Regulations 2017, we are required to retain records obtained during the client due diligence process for a minimum of five years after our business relationship with you ends. Tax and accounting records may be retained for longer where HMRC rules require it. Our Privacy Policy sets out how we handle and store your personal data.
Suspicious activity reporting
If we know or suspect that money laundering or terrorist financing is taking place, we are legally required to submit a Suspicious Activity Report to the National Crime Agency. This obligation exists regardless of our duty of confidentiality to you. Importantly, we are prohibited by law from informing you if a report has been filed — doing so would constitute a tipping-off offence under the Proceeds of Crime Act 2002. We are not able to make exceptions to this requirement, even for established clients.
Professional regulation
Niall O'Driscoll FCMA, CGMA, and OD Accountants, are bound by the code of ethics and professional standards of the relevant UK accountancy professional body. Those standards govern our conduct at all times. Where anything in these terms or in an Engagement Letter is inconsistent with our professional obligations, those professional obligations take precedence.
Limitation of liability
This section relates to the website and general information it contains. Liability for professional services is a separate matter, set out in the Engagement Letter we issue before any engagement begins.
Nothing in these terms limits or excludes liability in ways that UK law does not permit. The limits set out below apply only to your use of this website and reliance on its general content — they do not cap or restrict OD Accountants' liability under any signed Engagement Letter, which is addressed in that document.
What we do not limit
We do not limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter where limitation or exclusion would be unlawful under applicable UK law, including rights you have under the Consumer Rights Act 2015 if you are an individual.
Website-related liability
This website is provided for general information purposes and we cannot guarantee it will always be available, accurate, or free from errors. We are not liable for any loss or damage you suffer as a direct result of relying on content published on this website without having engaged us formally to advise you. Website content is general guidance, not specific professional advice, and should not be treated as such.
Professional services liability
Liability arising from professional services we provide is governed by the terms of the relevant Engagement Letter, which sets out the applicable cap and the basis on which it is calculated. OD Accountants holds professional indemnity insurance in line with the requirements of the relevant UK accountancy professional body. The specific terms of that cover, and any liability cap applicable to your engagement, are confirmed in your Engagement Letter.
Your responsibilities to us
The quality of any accounting, tax, or financial work we carry out depends on the information you give us. You are responsible for ensuring that any information, documents, or records you provide to OD Accountants — whether through this website, by email, or in connection with any engagement — are accurate, complete, and provided in good time. If a loss arises because information you supplied was inaccurate, incomplete, or misleading, you agree to reimburse OD Accountants for any resulting loss or additional cost we incur as a direct consequence. This is not intended as a hostile clause — it reflects a fair and reasonable allocation of responsibility between us.
Ending these terms
You can stop using this website at any time. OD Accountants may suspend or withdraw your access to the website if you breach these terms, without prior notice where the breach is serious. Ending your use of this website does not affect any Engagement Letter already in place between us — that has its own termination clauses, which are set out in the Engagement Letter itself. Obligations relating to intellectual property, professional record retention, money laundering duties, and any accrued liability continue in force after these terms end.
Law and jurisdiction
These terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer, nothing in this clause affects any statutory rights you have under applicable UK consumer protection law.
Complaints
If you are unhappy with any aspect of our service or the way we have handled your enquiry, please write to us at info@odaccountants.co.uk, setting out the nature of your concern. We will acknowledge your complaint promptly and investigate it fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant UK accountancy professional body that regulates the individual or firm concerned. Further escalation routes, including any applicable ombudsman scheme, will be signposted to you as part of our complaints response.
Changes to these terms
We may update these terms from time to time. When we do, the last reviewed date at the top of this page will be updated to reflect that. Where a change materially affects an existing client relationship, we will communicate it through the Engagement Letter process. Continuing to use this website after a change has been made means you accept the updated terms.
How to contact us
Send any legal or terms-related queries to us in writing.
If you have a question about these terms, a data protection matter, or a complaint, please contact us by email in the first instance. Legal correspondence should be addressed to OD Accountants Ltd at the registered address below. We aim to respond to legal queries within five working days.
- Legal queries
- info@odaccountants.co.uk — Response within 5 working days
- Firm
- OD Accountants Ltd
- Registered address
- Suite 310, The Pillbox, London, E2 6GG
- Companies House
- 04902704
- Professional body
- The relevant UK accountancy professional body (Chartered Institute of Management Accountants)
- Jurisdiction
- England and Wales