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Companies House services in 2026: a lot has changed, and some of it matters urgently

Between mandatory identity verification, the closure of HMRC's joint filing service, and a high-profile WebFiling glitch, Companies House has had an eventful start to 2026. Here's our take on what's actually changed, what you need to do about it, and why having a professional handle your Companies House filings is increasingly good sense.

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Niall O'Driscoll FCMA, CGMA — Founder, OD Accountants
1 June 2026 6 min read

If you run a UK limited company and haven't looked closely at Companies House services recently, the past six months have brought a cluster of changes that are worth understanding properly. Some are administrative — the kind of thing you can delegate cleanly and forget about. Others require personal action from directors themselves, and they can't be outsourced.

We're an Authorised Corporate Service Provider (ACSP), which means we handle Companies House filings directly on behalf of our clients. So we've been close to these changes as they've landed. What follows is our practical read on what has shifted, what it means for your company, and where the real risk of non-compliance tends to hide.

HMRC's joint filing service has now closed

For many years, directors could file their annual accounts and Company Tax Return together through HMRC's online service — a single submission that covered both Companies House and HMRC in one step. That service closed on 31 March 2026.

From 1 April 2026, HMRC requires commercial software to file Company Tax Returns. There is no like-for-like replacement through a free government portal. The only exceptions are companies filing in Welsh or those with a genuine reasonable excuse for using paper — a narrow category that most businesses won't qualify for.

The practical implication is straightforward: if you or your previous accountant were relying on the free HMRC online service, that route no longer exists. You either need commercial filing software or — far more commonly for SMEs — an accountant who handles the submission through their own professional platform.

It's worth being clear that Companies House accounts can still be filed in multiple ways, including paper and commercial software. The change is specifically to the Corporation Tax Return side of the joint submission. But if you were using the joint service for both, you'll need to revisit your process regardless.

This is one area where the administrative overhead of running a limited company has quietly increased. For clients who work with us, nothing changes — we handle the filing as part of the engagement. But for directors who were managing their own CT filing through the HMRC portal, the deadline to move to a different approach has already passed.

Identity verification is now mandatory for directors

From 18 November 2025, all company directors and people with significant control (PSCs) are required to verify their identity with Companies House. This isn't a Companies House services change that can be delegated to your accountant — it requires personal action from each individual director.

Verification is done through GOV.UK One Login, the government's shared identity platform. There are three ways to complete it: via the GOV.UK One Login app using a smartphone and a valid identity document, by answering security questions online, or in person at a Post Office.

Once verified, Companies House issues a unique personal code that links your verified identity to your Companies House roles. This code is what connects the verification to your directorship — it needs to be provided when you file, or when an agent such as an ACSP files on your behalf.

The scale of the rollout has been significant: over one million people had already verified their identity through GOV.UK One Login by April 2025, well before the November deadline made it mandatory. That suggests the infrastructure is reasonably robust, but our experience with clients is that the process can catch people out if they don't have the right identity documents to hand or if their details don't match records precisely.

If you're a director who hasn't yet verified, it's worth doing this promptly. Companies House is increasingly firm about compliance, and the verification requirement is tied to the broader transparency agenda that has been driving reform at the register for the past few years.

Identity verification cannot be delegated to your accountant — it requires personal action from each director. That distinction matters more than most people realise until they're up against a filing deadline.

The March 2026 WebFiling glitch: what it signals

In March 2026, Companies House suspended its online filing service after a security issue was identified — one that had allowed unauthorised changes to personal details and account uploads. Business forums were quick to react, with directors expressing frustration about the disruption to filing timelines and genuine concern about the integrity of the register.

The suspension has since been resolved, but it's worth reflecting on what the episode illustrates about the current state of Companies House services. The register is in the middle of a significant modernisation programme — identity verification, new transparency requirements, tighter anti-fraud controls. That's mostly a positive direction. But it also means the infrastructure is in flux, and disruptions like this are more likely during a period of active overhaul than during a period of stability.

For directors who self-file, a service suspension at a critical filing window creates real problems. Confirmation statement deadlines don't move automatically, and demonstrating that a Companies House outage constitutes a reasonable excuse for late filing is not always straightforward.

This is one of the quieter arguments for using an ACSP or professional agent for your Companies House filings: firms that file at scale tend to know quickly when there's a system issue, they have established channels to get clarity, and they can advise on whether a late filing is genuinely defensible. Most directors filing once a year won't have that context.

What this means for your company in practice

Taken together, the changes to Companies House services in the past twelve months amount to a meaningful increase in the compliance burden for limited company directors — even if each individual change looks small in isolation.

There are three things we'd suggest reviewing now:

  • Identity verification status. Every director and PSC should check whether they have completed GOV.UK One Login verification and received their unique personal code. If you're unsure, log in to the Companies House service and check your account status.
  • Corporation Tax filing process. If you were using HMRC's free joint filing service, confirm with your accountant how your CT600 will be submitted going forward. This should have been addressed before the March 2026 deadline, but if it wasn't, it needs resolving immediately.
  • Confirmation statement schedule. Know when your next confirmation statement is due. With the WebFiling disruption earlier in the year, a few clients came to us having lost track of their filing calendar. It's a simple check, but missing a confirmation statement deadline creates unnecessary risk.

If you use an ACSP like OD Accountants to manage your Companies House obligations, the filing and calendar management are handled. The one thing we can't do for you is the personal identity verification — that genuinely requires the individual director to complete it themselves.

Our take

Companies House services have always required a degree of ongoing attention from directors, but the combination of identity verification, the closure of HMRC's free filing portal, and recent system instability means that the margin for inattention has shrunk. The compliance environment around the register is tightening, and that trend is unlikely to reverse.

For most of our clients, the practical answer is simple: delegate the filings to a professional who holds ACSP status, stay on top of your own identity verification, and keep your filing calendar visible. The administration is manageable — it just needs to be managed.

If you're a director who's uncertain whether your Companies House obligations are fully in order, or if you're looking for a firm to take the filings off your plate, we're happy to talk it through.

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Written by

Niall O'Driscoll

FCMA, CGMA — Founder, OD Accountants · [TODO: confirm registered legal name (likely 'OD Accountants Ltd' or similar)]

Frequently asked questions

Do I need to verify my identity with Companies House as a director?

Yes. From 18 November 2025, all company directors and people with significant control must verify their identity through GOV.UK One Login. This is a personal requirement — it cannot be completed by your accountant on your behalf. Once verified, you receive a unique personal code that links your identity to your Companies House role.

Can I still file my Company Tax Return through the HMRC website?

No. HMRC's free online service for filing Company Tax Returns closed on 31 March 2026. From 1 April 2026, commercial software is required. Paper filing remains available only in limited circumstances, such as for companies with a reasonable excuse or those filing in Welsh. Most businesses will need to use commercial software or an accountant.

What is an Authorised Corporate Service Provider for Companies House?

An ACSP is a firm that has been authorised to file with Companies House on behalf of clients. ACSPs must meet identity and verification requirements set by Companies House. OD Accountants holds ACSP status, which means we can submit confirmation statements, annual accounts, and other Companies House filings directly on behalf of our clients.

What happens if I miss a Companies House confirmation statement deadline?

Companies House can strike off a company that fails to file its confirmation statement on time. While there is typically a grace period before enforcement action, a late or missing confirmation statement is a matter of public record and can affect your company's standing with banks, insurers, and counterparties. It is straightforward to avoid with a properly managed filing calendar.